Privacy Policy

Effective Date: July 22, 2025

This Privacy Policy explains how cherrypaws.com (“we,” “us,” or “our”) collects, uses, shares, and protects your personal information when you use our website, make a purchase, or interact with us in any way. Your privacy is a big deal to us. Here’s what you need to know.

1. Information We Collect

Personal Information:
When you shop, create an account, subscribe to our newsletter, or contact us, we may collect details like:

• Name
• Shipping and billing address
• Email address
• Phone number
• Payment details (securely processed via our payment partners)
• Order history

Device and Usage Information:
We automatically collect certain data, like your IP address, browser type, device info, and how you use our site (page views, clicks, referring URLs). We use cookies and similar tools for this.

Other Info:
If you leave reviews, upload images, or contact us for support, we may collect that information, too.

2. How We Use Your Information

We use your data to:

• Process and deliver your orders
• Communicate with you about your purchases, account, or questions
• Send you product updates, offers, or newsletters (you can opt out)
• Personalize your shopping experience
• Improve our website and service
• Prevent fraud and maintain security
• Comply with legal obligations

3. Sharing Your Information

We only share your info when necessary, such as:

• With trusted service providers: (payment processors, delivery companies, email platforms) who help us run our store.
• For legal reasons: If required by law, court order, or to protect our rights, property, or safety.
• Business transfers: If we merge, sell, or reorganize, your data may be transferred as part of that process.

We do not sell or rent your personal information to third parties for marketing.

4. Cookies and Tracking

We use cookies and similar tech to:

• Keep you logged in
• Save your cart and preferences
• Analyze site usage to improve your experience
• Show you relevant offers

You can control cookie settings in your browser. Note: Disabling cookies may affect some site features.

5. Your Choices

• Marketing emails: You can unsubscribe at any time using the link in our emails.
• Account info: You can update, correct, or delete your information by logging into your account or contacting us at support@cherrypaws.com.
• Do Not Track: Our site currently does not respond to Do Not Track signals.

6. How We Protect Your Data

We use secure servers, encryption, and access controls to safeguard your info. Payment data is processed via PCI-compliant providers. While no system is 100% secure, we work hard to protect your data.

7. Children’s Privacy

Our site is not intended for children under 13. We do not knowingly collect data from minors. If we learn that we’ve collected info from a child, we’ll delete it.

8. International Visitors

We’re based in India, but we welcome pet lovers from everywhere. By using our site, you consent to your information being processed in India or wherever our servers are located.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted here with a new effective date. We encourage you to review it regularly.

10. Contact Us

If you have questions or concerns about your privacy or this policy, email us at support@cherrypaws.com. We’ll get back to you promptly.